„I want to express my sincere thanks to the psychologist for opening my eyes and helping me to point my life in a new direction. This enabled me to realize that nothing has been lost.“

„The psychologist was very compassionate and approachable. Having a consultation in Slovak language was not a problem. The consultation helped me to look at things from a different angle and gain a new perspective. Overall I feel like the consultation was not as effective as I expected it to be as it did not provide me with much new information of which I was not aware of before. But still the psychologist was very kind and pleasant.“

„The email consultation was very helpful. I will definitely book more consultations.“

„The psychologist provided a well-prepared and well-structured response taking different points of view into account. I was impressed by her approach, how she started positively, analyzed the situation and ended the whole consultation again on a positive note. This left me feeling comfortable, safe, relieved after reading, and at the same time I was able to think clearly about the problem. She is a real professional and I thank her very much.“

„I wanted to send the psychologist a personal thank you email but just didn’t have time. Although I did not use services as much as I could I have always received prompt and satisfactory answers to my questions. Many thanks.“

„I think my questions were answered and the consultations were as expected. No big surprise, but good once I sorted out my thoughts.“

„The email consultation helped me to move forward and made me want to have more in depth sessions.“

„I would like to express my gratitude to the psychologist Hana Albová for her generous support and responses that helped me to understand my situation better. She explained why my partner behaves the way he does and answered of all the questions that popped up in my head. I feel like having someone you can talk to is invaluable and makes you more confident in moving forward in life. I trust her and I am happy I can turn to her for advice.“

„I will definitely book an email consultation again as my problem has not been solved yet and all sort of questions related to my problem are likely to arise soon. The psychologist understood my current situation well and provided me with a valuable advice and support. I consider a written form a great way of communication with Hana Albová as it enabled me to sort out my thoughts, spent more time reading the lines and gave me a chance to go back to some advices if necessary. I am more than happy with the psychologist and have always been looking forward to her responses as I know her advices will help me to cope with difficult life situations well. I will definitely turn to her for advice in future again. Many thanks.“

„I consider this a very comfortable, effective and fast way to start getting problems sorted. We are all driven by emotions at times and need someone who we can talk to if necessary. I feel like turning away counselling sessions can make things worse as our feelings and perception of the problem often require immediate help.“

„I would book email consultations in future again as it enables me to go back to some recommendations and advices, spent more time reading the lines and think about them in more depth as well as understand my situation better and reflect. The sessions helped me to value myself better, be happier and more satisfied in life.“

„Many thanks for your response. It made me feel sad but at the same time helped me to realize that solving our problems is essential. The psychologist’s advice and support encouraged me to move forward in life.“

„Many thanks for the advice. I will definitely book another consultation session. The psychologist was able to accurately identify and describe the causes of my behaviour.“

„I appreciate psychologist’s helpful, well-structured and specific advices to my problems.“

„I would have never thought of email consultations as being such a valuable source of help. The psychologist was able to identify the main issues accurately even without a face-to-face contact. I am planning to book long-term therapy sessions with the psychologist to explore my problems in more depth.“

„A prompt and helpful response provided. Different points of view and alternative options discussed. Very satisfied with the consultation. Many thanks.“

„Email consultations made me want to move forward and explore my problem in depth. I definitely want more consultation sessions via WhatsApp as I believe it will help me to move even further. Many thanks.“

„Very accurate, effective and specific advices provided.“

„The consultation was very helpful. It was my first therapy session with a psychologist. I knew the nature of my problem was very complex and difficult but the psychologist was great and supportive.“

„I have to thank you for the wonderful answers and especially for the quick reactions. One does not feel so alone with the problem at that moment. Thank you for your helpfulness. I would use these services again, because help is available immediately and I don't have to commute anywhere.“

„The answer was clear, understandable and I appreciate an impartial, professional view, the opinion of the psychologist opened my eyes and showed the possibilities of solving the problem.“

„A verbal evaluation of the given problems for the next solution will help us a lot.“

„In my opinion, this method is most suitable if someone has an acute problem and cannot solve it by phone.“

„Very apt answers. I appreciate specific advice.“

„I appreciate the willingness to provide me with an e-mail consultation as an intro for the next online meeting and the answer itself. I prefer a personal (online) meeting, but in some cases it is OK to consult by e-mail, in which case I would use this option again in your counseling center.“

„Quick response when I needed to resolve the current situation.“

„Fast, one can concentrate on writing, on one's thoughts, or supplementing them.“

„We would use email communication again because there is more time to think and concentrate on the issue (less distraction). A record of the psychologist's answer remains (we have poor auditory memory (attention)).“

„Thank you very much for the comprehensive answer. I needed an opinion from an unbiased person and I was very relieved. I have used the counseling service repeatedly and I am very glad that it exists. The answer came within 24 hours. Thank you for existing.“

„A very empathetic response that really put me at ease.“